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Preamble
Recitals 67
Chapter I - SUBJECT MATTER, DEFINITIONS AND SCOPE (Article 1-4) 4
Chapter II - CONSUMER INFORMATION FOR CONTRACTS OTHER THAN DISTANCE OR OFF-PREMISES CONTRACTS (Article 5) 1
Chapter III - CONSUMER INFORMATION AND RIGHT OF WITHDRAWAL FOR DISTANCE AND OFF-PREMISES CONTRACTS (Article 6-16) 11
Chapter IV - OTHER CONSUMER RIGHTS (Article 17-22) 6
Chapter V - GENERAL PROVISIONS (Article 23-30) 8
Chapter VI - FINAL PROVISIONS (Article 31-35) 5
Annexes 2
- Annex I - Information concerning the exercise of the right of withdrawal
- Annex II
Amending acts 4

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New version applies from 28/05/2022 — introduced by Omnibus Directive. 19 provisions change. Later versions: 27/09/2026.

View as of 28/05/2022 What changes

Directive on Consumer Rights

Directive 2011/83/EU

Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council Text with EEA relevance

Showing the text as of 29/08/2018

35 articles

67 recitals

2 annexes

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Official text · consolidated version 01/07/2018 (no longer in force)