1. 1. A CCP shall maintain adequate and orderly records of activities related to its business and internal organisation.
2. 2. The records referred to in paragraph 1 shall be made each time a material change in the relevant documents occurs and shall include at least:
(a)((a)) the organisational charts for the board and relevant committees, clearing unit, risk management unit, and all other relevant units or divisions;
(b)((b)) the identities of the shareholders or members, whether direct or indirect, natural or legal persons, that have qualifying holdings and the amounts of those holdings;
(c)((c)) the documents attesting the policies, procedures and processes required under Chapter III and Article 29;
(d)((d)) the minutes of board meetings and, if applicable, of meetings of sub-committees of the board and of senior management committees;
(e)((e)) the minutes of meetings of the risk committee;
(f)((f)) the minutes of consultation groups with clearing members and clients, if any;
(g)((g)) internal and external audit reports, risk management reports, compliance reports, and reports by consultant companies, including management responses;
(h)((h)) the business continuity policy and disaster recovery plan, required under Article 17;
(i)((i)) the liquidity plan and the daily liquidity reports, required under Article 32;
(j)((j)) records reflecting all assets and liabilities and capital accounts as required under Article 16 of Regulation (EU) No 648/2012;
(k)((k)) complaints received, with information on the complainant’s name, address, and account number; the date the complaint was received; the name of all persons identified in the complaint; a description of the nature of the complaint; the disposition of the complaint, and the date the complaint was resolved;
(l)((l)) records of any interruption of services or dysfunction, including a detailed report on the timing, effects and remedial actions;
(m)((m)) records of the results of the back and stress tests performed;
(n)((n)) written communications with competent authorities, ESMA and the relevant members of the ESCB;
(o)((o)) legal opinions received in accordance with Chapter III;
(p)((p)) where applicable, documentation regarding interoperability arrangements with other CCPs;
(q)((q)) the information under Article 10(1)(b)(vii) and (1)(d);
(r)((r)) the relevant documents describing the development of new business initiatives.