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Article 21 - Liability for booking errors

Comparing 31/12/2015 → 29/03/2029: 0 added, 0 removed, 1 changed Close comparison

Member States shall ensure that a trader is liable for any errors due to technical defects in the booking system which are attributable to himit and, where the trader has agreed to arrange the booking of a package or of travel services which are part of linked travel arrangements,package, for the errors made during the booking process.

A trader shall not be liable for booking errors which are attributable to the traveller or which are caused by unavoidable and extraordinary circumstances.

Official text · consolidated version 29/03/2029 (not yet in force) Open full page ↗
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