Preamble
Recitals 58
Chapter I - SUBJECT MATTER, SCOPE AND DEFINITIONS (Article 1-2) 2
Chapter II - COMPARABILITY OF FEES CONNECTED WITH PAYMENT ACCOUNTS (Article 3-8) 6
Chapter III - SWITCHING (Article 9-14) 6
Chapter IV - ACCESS TO PAYMENT ACCOUNTS (Article 15-20) 6
Chapter V - COMPETENT AUTHORITIES AND ALTERNATIVE DISPUTE RESOLUTION (Article 21-25) 5
Chapter VI - SANCTIONS (Article 26) 1
Chapter VII - FINAL PROVISIONS (Article 27-31) 5

legally resident in the Union

Definitions over time (1)

17/09/2014 – today applies on 12/11/2026 Article 2, Directive 2014/92/EU Scope: Whole act

For the purposes of this Directive, the following definitions apply:

‘legally resident in the Union’ means where a natural person has the right to reside in a Member State by virtue of Union or national law, including consumers with no fixed address and persons seeking asylum under the Geneva Convention of 28 July 1951 Relating to the Status of Refugees, the Protocol thereto of 31 January 1967 and other relevant international treaties;