Preamble
Recitals 67
Chapter I - SUBJECT MATTER, DEFINITIONS AND SCOPE (Article 1-4) 4
Chapter II - CONSUMER INFORMATION FOR CONTRACTS OTHER THAN DISTANCE OR OFF-PREMISES CONTRACTS (Article 5) 1
Chapter III - CONSUMER INFORMATION AND RIGHT OF WITHDRAWAL FOR DISTANCE AND OFF-PREMISES CONTRACTS (Article 6-16) 13
Chapter IIIA - Rules concerning financial services contracts concluded at a distance (Article 16a-16e) 5
Chapter IV - OTHER CONSUMER RIGHTS (Article 17-22) 6
Chapter V - GENERAL PROVISIONS (Article 22a-30) 10
Chapter VI - FINAL PROVISIONS (Article 31-35) 5
Annexes 2
- Annex I - Information concerning the exercise of the right of withdrawal
- Annex II
Amending acts 4

concluded on the business premises of the trader or through any

Definitions over time (1)

01/07/2018 – 28/05/2022 Article 2, Directive on Consumer Rights Scope: Whole act

For the purpose of this Directive, the following definitions shall apply:

concluded on the business premises of the trader or through any means of distance communication immediately after the consumer was personally and individually addressed in a place which is not the business premises of the trader in the simultaneous physical presence of the trader and the consumer; or

No text uses this concept on 12/11/2026.