(21)Whereas if a policyholder is a natural person, he should be informed by the insurance undertaking of the law which will apply to the contract and of the arrangements for handling policyholders' complaints concerning contracts;
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New version applies from 10/12/2005 — introduced by Directive 2005/68/EC.
37 provisions change.
Later versions: 21/09/2007, 21/03/2008.
Recital 21 changes in this version: compare with the current text.