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Article 56 - Obligations of the payment service user in relation to payment instruments

Article 56
Obligations of the payment service user in relation to payment instruments

1.The payment service user entitled to use a payment instrument shall have the following obligations:

(a)

to use the payment instrument in accordance with the terms governing the issue and use of the payment instrument; and

(b)

to notify the payment service provider, or the entity specified by the latter, without undue delay on becoming aware of loss, theft or misappropriation of the payment instrument or of its unauthorised use.

2.For the purposes of paragraph 1(a), the payment service user shall, in particular, as soon as he receives a payment instrument, take all reasonable steps to keep its personalised security features safe.

Official text · consolidated version 07/12/2009 (in force) Open full page ↗
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