(16)It is essential to ensure that the competent authorities and out-of-court complaint and redress bodies, within the Community, actively cooperate for the smooth and timely resolution of cross-border disputes under this Regulation. It should be possible for such cooperation to take the form of an exchange of information regarding the law or legal practice in their jurisdictions, or a transfer or takeover of complaint and redress procedures if appropriate.
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New version applies from 18/04/2019 — introduced by Regulation (EU) 2019/518.
26 provisions change.
Later versions: 15/12/2019, 19/04/2020, 19/04/2021, 19/08/2021.
Recital 16 changes in this version: compare with the current text.