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New version applies from 01/07/2018 — introduced by Directive (EU) 2015/2302. 23 provisions change. Later versions: 28/05/2022, 27/09/2026. Article 10 changes in this version: compare with the current text.

Article 10 - Omission of information on the right of withdrawal

Article 10
Omission of information on the right of withdrawal

1. If the trader has not provided the consumer with the information on the right of withdrawal as required by point (h) of Article 6(1), the withdrawal period shall expire 12 months from the end of the initial withdrawal period, as determined in accordance with Article 9(2).

2. If the trader has provided the consumer with the information provided for in paragraph 1 of this Article within 12 months from the day referred to in Article 9(2), the withdrawal period shall expire 14 days after the day upon which the consumer receives that information.

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