Member States shall ensure that:
in good time before the conclusion of an insurance contract, an insurance intermediary makes the following disclosures to customers:
its identity and address and that it is an insurance intermediary;
whether it provides advice about the insurance products sold;
the procedures referred to in Article 14 enabling customers and other interested parties to register complaints about insurance intermediaries and about the out-of-court complaint and redress procedures referred to in Article 15;
the register in which it has been included and the means for verifying that it has been registered; and
whether the intermediary is representing the customer or is acting for and on behalf of the insurance undertaking;
in good time before the conclusion of an insurance contract, an insurance undertaking makes the following disclosures to customers:
its identity and address and that it is an insurance undertaking;
whether it provides advice about the insurance products sold;
the procedures referred to in Article 14 enabling customers and other interested parties to register complaints about insurance undertakings and about the out-of-court complaint and redress procedures referred to in Article 15.