1.An operator shall only be charged with a fee or charge for an official control and for another official activity performed on the basis of a complaint if that control leads to the confirmation of non-compliance.
2.Fees or charges collected in accordance with Articles 79 and 80 shall not be directly or indirectly refunded, unless unduly collected.
3.Member States may decide that fees or charges shall be collected by authorities other than the competent authorities or by delegated bodies.