1. The safeguards in place to avoid data breaches, leakages or unauthorised disclosure are the following: restriction of access rights to electronic folders and to the functional mailbox for submission of complaints, cupboards secured with keys, and specific training of the persons handling the information on confidentiality.
2. The controller of these processing operations is the SRB, here represented by the SRB Head of Unit Corporate Services and ICT.
3. The personal data collected are stored and retained in accordance with the EC rules on retention of data and in accordance with the Belgian law of 21/3/2007 (governing the installation and use of surveillance cameras). The retention period respects the principle of retention no longer than necessary for the fulfilment of the purpose of the processing operation, and eventually, to allow judicial or administrative disputes.