Annex II

Term

Definition

Account information service (AIS)

‘Account information service’ means ‘account information service’ as defined in Article 4(16) of Directive (EU) 2015/2366.

Account information service provider (AISP)

‘Account information service provider’ means ‘account information service provider’ as defined in Article 4(19) of Directive (EU) 2015/2366.

Account servicing payment service provider (ASPSP)

‘Account servicing payment service provider’ means ‘account servicing payment service provider’ as defined in Article 4(17) of Directive (EU) 2015/2366.

Acquirer

‘Acquirer’ means ‘acquirer’ as defined in Article 2(1) of Regulation (EU) 2015/751 (¹).

Acquiring of payment transactions

‘Acquiring of payment transactions’ means ‘acquiring of payment transactions’ as defined in Article 4(44) of Directive (EU) 2015/2366.

Agent

‘Agent’ means ‘agent’ as defined in Article 4(38) of Directive (EU) 2015/2366.

Automated teller machine (ATM)

Electromechanical device that allows authorised users using a card-based payment instrument or other means, to withdraw cash from their accounts and/or access other services, allowing them, inter alia, to make balance enquiries, transfer funds or deposit money.

ATM cash deposit (except e-money transactions)

Cash deposit performed at an ATM using a card-based payment instrument or other means, including transactions whereby cash is deposited at a terminal, without manual intervention, and the payer is identified with a card-based payment instrument or other means.

ATM cash withdrawal (except e-money transactions)

Cash withdrawal performed at an ATM using a card-based payment instrument or other means. Cash advances at POS terminals as part of a payment transaction for the purchase of goods or services (‘cash-back’ transactions) are not included.

ATM transaction (except e-money transactions)

A payment transaction (²) performed at an ATM using a card-based payment instrument or other means. E-money payment transactions are not included.

ATM with a cash withdrawal function

ATM allowing authorised users to withdraw cash from their accounts by using a card-based payment instrument or other means.

ATM with a credit transfer function

ATM allowing authorised users to make credit transfers using a card-based payment instrument or other means.

Authentication

‘Authentication’ means ‘authentication’ as defined in Article 4(29) of Directive (EU) 2015/2366.

Authenticated via non-strong customer authentication

‘Authenticated via non-strong customer authentication’ refers to transactions which are exempted from strong customer authentication pursuant to Chapter III of Commission Delegated Regulation (EU) 2018/389 (³) as well as transactions for which the provisions in Article 97(1) of Directive (EU) 2015/2366 do not apply. Merchant initiated transactions as well as other transactions to which SCA is not applicable are included.

Branch

A place of business other than the head office located in the reporting country and established by a payment service provider (PSP) legally incorporated in another country. It has no legal personality and directly carries out some or all of the transactions inherent in the business of a PSP. All of the places of business set up in the reporting country by the same institution legally incorporated in another country constitute a single branch. Each of these places of business is counted as an individual office.

Card

A payment instrument based on a unique number that can be used to initiate a payment, cash withdrawal or cash deposit that is processed using a card scheme or within the network operated by the issuer of the card. The number can be stored on a physical card, on another device (including key tag, sticker, smartphone) or can be held virtually without a physical device. Cards offer the cardholder, in accordance with the agreement with the card issuer, one or more of the following functions: cash, debit, delayed debit, credit and e-money.

Card-based payment instrument

‘Card-based payment instrument’ means ‘card-based payment instrument’ as defined in Article 2(20) of Regulation EU 2015/751 including delayed debit cards.

Card details theft

Theft of sensitive payment data as defined in Article 4(32) of Directive (EU) 2015/2366. The sensitive payment data in this case refer to data on a card-based payment instrument.

Card issuer

‘Card issuer’ means ‘issuer’ as defined in Article 2(2) of Regulation (EU) 2015/751 (⁴).

Card not received

A card-based payment instrument that the payer claimed was not received, although the payer’s PSP (issuer) confirms it was sent to the payer (by any delivery method).

Card-based payment transaction initiated at a physical EFTPOS

Electronically initiated card-based payment transaction at a physical POS allowing electronic fund transfers. This item typically includes card-based payment transactions through an electronic funds transfer at point of sale (EFTPOS) terminal at a merchant’s location. It does not include e-money payment transactions.

Card-based payment transactions with card-based payment instruments issued by resident PSP initiated electronically

Card-based payment transactions which are initiated at an EFTPOS, ATM or other physical terminal that allows electronic payment initiation or remotely by electronic means of information transmission. Card-based payment transactions with card-based payment instruments issued by resident PSPs initiated in paper-based form (e.g. via card-based payment instrument imprinter or where the payment information is captured manually on paper vouchers) are not included.

Card-based payment transactions with card-based payment instruments issued by resident PSPs (except cards with an e-money function only)

Card-based payment transactions performed using debit, delayed debit or credit cards at a terminal or via other channels. All payment transactions initiated with a card-based payment instrument are included, i.e: Deductions from the PSP’s account resulting from the settlement of a card-based payment transaction in which the acquirer and the issuer of the card-based payment instrument/transaction are the same entity are included. Card-based payment transactions by telephone or over the internet using a card-based payment instrument are included. E-money payment transactions are not included. Cash withdrawals and deposits at ATMs are not included. These are reported as ‘ATM cash withdrawals’ or ‘ATM cash deposits’. Credit transfers at ATMs are not included. These are reported as ‘credit transfers’. Cash advances at POS terminals are not included.

Card-based payment transactions with card-based payment instruments issued by resident PSPs initiated non-electronically

Card-based payment transactions initiated at a physical terminal through a manual authorisation procedure (e.g. imprinters) (card present transactions) or payments initiated via mail order or telephone order (MOTO) (card not present transactions).

Card-based payment transactions with card-based payment instruments issued by resident PSPs initiated electronically via remote payment channel

Electronically initiated card-based payment transactions which are a type of remote payment transactions as defined in Article 4(6) of Directive (EU) 2015/2366.

Card-based payment transactions with card-based payment instruments issued by resident PSPs initiated non-electronically via remote payment channel

Non-electronically initiated card-based payment transactions which are a type of remote payment transactions as defined in Article 4(6) of Directive (EU) 2015/2366.

Card with a cash function

A card enabling the holder to withdraw cash from an ATM and/or to deposit cash to an ATM.

Card with a combined debit, cash and e-money function

A card issued by a PSP, which has a combined cash, debit and e-money function.

Card with a contactless payment function

A card that allows a card payment transaction to be initiated with a particular type of contactless technology and where both the payer and the payee of the payment transaction (and/or their equipment) are in the same physical location.

Card with a payment function (except cards with an e-money function only)

A card which has at least one of the following functions: a debit function, delayed debit function or credit function. The card may also have other functions, such as an e-money function, but cards with only an e-money function are not counted in this category. Cards with only a cash withdrawals/deposits function are not included.

Card with an e-money function

A card on which e-money can be stored directly and/or gives access to e-money stored on e-money accounts, enabling e-money payment transactions.

Card-based payment transaction

‘Card-based payment transaction’ means ‘card-based payment transaction’ as defined in Article 2(7) of Regulation EU 2015/751 including delayed debit cards.

Card on which e-money can be stored directly

E-money held on a card in the e-money holder’s possession. Refer also to the definition of ‘electronic money’.

Cards which give access to e-money stored on e-money accounts

Refer to definition of ‘e-money accounts’.

Card with an e-money function which has been loaded at least once

A card with an e-money function which has been loaded at least once and can thus be considered activated. Loading may be interpreted as indicative of the intention to use the e-money function.

Cash

Banknotes and coins in circulation that are held outside the MFI sector or in the vaults of monetary financial institutions (MFIs).

Cash advance at point of sale (POS) terminals

Transactions in which the cardholder using a card or other means receives cash at a POS terminal in combination with a payment transaction for goods or services (commonly referred to as ‘cash-back’).

Cash withdrawal using card-based payment instruments (except e-money transactions)

Cash withdrawal at an ATM or at the counter of a PSP using a card with a cash function. E-money payment transactions are not included while cash advances at POS are included.

Central bank

Central bank means ‘central bank’ (subsector S.121) as defined in paragraphs 2.72 to 2.74 of Annex A to Regulation (EU) No 549/2013.

Cheque

A written and signed order from one party, i.e. the drawer, to another, i.e. the drawee, which is in principle a credit institution, requiring the drawee to pay a specified sum unconditionally and on demand to the drawer or to a third party specified by the drawer.

Clearing and settlement organisation

Any clearing and settlement organisation which is a direct participant in a payment system.

Concentration ratio

‘Concentration ratio’ means the market share of the five largest senders of payment transactions in each system (this may include the central bank). The five largest senders of transactions in terms of volume may differ from the five largest senders in terms of value. Each participant which has individual access to the system is counted separately, irrespective of whether an affiliation between two or more participants exists.

Consent given via an electronic mandate

A consent given by the payer via a mandate as defined in Article 2(21) of Regulation (EU) No 260/2012 which is in electronic form.

Contactless low value

Contactless payments to which Article 11 of the Commission Delegated Regulation (EU) 2018/389 applies.

Contactless payment

A payment transaction using a card or other means where the payer and the merchant (and/or their equipment) are at the same physical location and where the communication between the portable device and the point of sale (POS) takes place through contactless technology.

Counterfeit card

The use of an altered or illegally reproduced card-based payment instrument, including the replication or alteration of the magnetic strip or embossing.

Counterfeit e-money card

The use of an altered or illegally reproduced e-money card, including the replication or alteration of the magnetic strip or embossing.

Credit card

‘Credit card’ has the same meaning as ‘credit card’ as defined in Article 2(34) of Regulation (EU) 2015/751. For the purposes of this Regulation, delayed debit cards are excluded.

Credit institution

‘Credit institution’ means ‘credit institution’ as defined in Article 4(1)(1) of Regulation (EU) No 575/2013 (⁵).

Credit transfer

‘Credit transfer’ means ‘credit transfer’ as defined in Article 4(24) of Directive (EU) 2015/2366.

Credit transfers initiated electronically

Any credit transfer which the payer submits in non-paper-based form, i.e. electronically.

Credit transfer initiated in a file/batch

An electronically initiated credit transfer that is part of a group of credit transfers jointly initiated by the payer via a dedicated line. Each credit transfer contained in a batch is counted as a separate credit transfer when reporting the number of transactions.

Credit transfer initiated in paper-based form

A credit transfer initiated by the payer in paper-based form or by instructing staff at a branch over the counter (OTC) to initiate a credit transfer and any other credit transfer, which requires manual processing.

Credit transfer initiated on a single payment basis

An electronically initiated credit transfer that is independent from other credit transfers, i.e. that is not part of a group of credit transfers jointly initiated.

Credit transfer payment scheme

Refer to the definition of ‘payment scheme’. International payment schemes include SEPA Credit Transfer scheme and SEPA Instant Credit Transfer scheme.

Credits to the accounts by simple book entry

Credit transaction initiated by a PSP (including electronic money issuer) without a specific transaction order and executed by simple book entry (simple book entry means a credit entry, to the account of a customer, without the use of a traditional payment instrument). The following transactions are reported for this item: (a) interest payment by the bank; (b) dividend payment by the bank; (c) disbursal of the amount of a loan to the current account of the customer; and (d) other credits to the account by simple book entry. These data are excluded from credit transfers.

Cross-border payment transaction

A payment transaction initiated by a payer or by a payee, where the payer’s PSP and the payee’s PSP are located in different countries. For card-based payment transactions, ‘cross-border payment transaction’ means ‘cross-border payment transaction’ as defined in Article 2(8) of Regulation (EU) 2015/751. (⁶) Specifically, in the case of payment systems: a payment transaction between participants located in different countries.

Debit card

‘Debit card’ means ‘debit card’ as defined in Article 2(33) of Regulation (EU) 2015/751.

Debits from the account by simple book entry

Debit transaction initiated by a PSP (including electronic money issuer) without a specific transaction order and executed by simple book entry (debit entry) to the account of a customer, i.e. without the use of a traditional payment instrument. The following transactions are reported for this item: (a) charge of interest by the bank; (b) deduction of banking fees; (c) payment of taxes linked to financial assets, if they are a separate transaction but not separately authorised by the customer; (d) repayments of the amount of a loan; and (e) other debits to the account by simple book entry. These data are excluded from direct debits.

Delayed debit card

A card enabling cardholders to have their purchases charged to an account with the card issuer up to an authorised limit. The balance in this account is then settled in full at the end of a pre-defined period. The holder is usually charged an annual fee. The distinguishing feature of a card with a delayed debit function, in contrast to a card with a credit function or a debit function, is the contractual agreement granting a credit line but including an obligation to settle the debt incurred at the end of a pre-defined period without charging interest rates. This type of card is commonly referred to as a ‘charge card’.

Direct debit

‘Direct debit’ means ‘direct debit’ as defined in Article 4(23) of Directive (EU) 2015/2366.

Direct debit initiated in a file/batch

An electronically initiated direct debit that is part of a group of direct debits jointly initiated by the payee. Each direct debit contained in a batch is counted as a separate direct debit when reporting the number of transactions.

Direct debit initiated on a single payment basis

An electronically initiated direct debit that is independent from other direct debits, i.e. that is not part of a group of direct debits jointly initiated.

Direct debit payment scheme

Refer to definition of ‘payment scheme’. International direct debit schemes include SEPA Direct Debit Core scheme and SEPA Direct Debit Business to Business scheme.

Direct participant

An entity which is identified or recognised by a payment system and is authorised to send and receive payment orders directly to and from the system without an intermediary or is directly bound by the rules governing the payment system. In some systems, direct participants also exchange orders on behalf of indirect participants. Every participant with individual access to the system is counted separately.

Domestic payment transaction

‘Domestic payment transaction’ means ‘national payment transaction’ as defined in Article 2(27) of Regulation (EU) No 260/2012. For card-based payment transactions, ‘domestic payment transaction’ means ‘domestic payment transaction’ as defined in Article 2(9) of Regulation (EU) 2015/751.

E-commerce

The sale or purchase of goods or services, whether between businesses, households, individuals or private organizations, through electronic transactions conducted via the internet or other computer-mediated (online communication) networks. The term covers the ordering of goods and services which are sent over computer networks, but the payment and the ultimate delivery of the goods or service may be conducted either on- or off-line.

EFTPOS terminal

An EFTPOS terminal captures payment information by electronic means and is designed, in some cases, to transmit such information either online, with a real-time request for authorisation, or offline. EFTPOS terminals include unattended terminals.

Electronic money (e-money)

‘Electronic money’ means ‘electronic money’ as defined in Article 2(2) of Directive 2009/110/EC.

Electronic money institution

‘Electronic money institution’ means ‘electronic money institution’ as defined in Article 2(1) of Directive 2009/110/EC.

Electronic money issuer

‘Electronic money issuer’ means ‘electronic money issuer’ as defined in Article 2(3) of Directive 2009/110/EC.

E-money account

An account in which e-money (⁷) is stored and in which the balance can be used by the account holder to make payments and to transfer funds between accounts.

E-money account accessed through a card

Refer to definitions for ‘e-money account’ and ‘card with an e-money function’.

E-money card not received

An e-money card that the payer claimed was not received, although the payer’s PSP (issuer) confirms it was sent to the payer (by any delivery method).

E-money card terminal

Terminal allowing the transfer of electronic value from an electronic money issuer to the holder of a card with an e-money function and vice versa (i.e. loading and unloading) or terminal allowing holders of e-money on a card with an e-money function to transfer e-money value from their balance to the balance of the merchant or other beneficiary.

E-money card accepting terminal

Terminal allowing holders of e-money on a card with an e-money function to transfer e-money value from their balance to the balance of the merchant or other beneficiary.

E-money card-loading and unloading terminal

Terminal allowing the transfer of e-money value from an electronic money issuer to the holder of a card with an e-money function and vice versa, i.e. loading and unloading.

E-money card-loading and unloading

Transactions allowing the transfer of e-money value from an electronic money issuer to the holder of a card with an e-money function and vice versa. Both loading and unloading transactions are included.

E-money payment transaction

‘E-money payment transaction’ means a payment transaction using electronic money. See the definition of ‘electronic money’.

E-money payment with cards on which e-money can be stored directly

A transaction whereby the holder of a card with an e-money function transfers e-money value from its balance stored on the card to the balance of the beneficiary.

E-money payment with e-money accounts

A transaction whereby funds are transferred from the e-money account of a payer, to the account of a payee. See the definition of ‘e-money accounts’.

E-money payment with e-money accounts of which: accessed through a card

A transaction whereby a card is used to access an e-money account and subsequently funds are transferred from the e-money account of the payer, to the account of a payee. See the definition of ‘e-money accounts’.

Fraudulent payment transaction

‘Fraudulent payment transaction’ includes all instances of payment fraud referred to in Guideline 1.1 of the EBA Guidelines on reporting requirements for fraud data under Article 96(6) PSD2 (EBA/GL/2018/05).

Funds

‘Funds’ means ‘funds’ as defined in Article 4(25) of Directive (EU) 2015/2366.

Indirect participant

A participant, in a payment system with a tiering arrangement, that uses a direct participant as an intermediary to perform some of the activities, in particular, settlement allowed in the system. All transactions by an indirect participant are settled on the account of a direct participant that has agreed to represent the indirect participant in question. Every participant that can be addressed individually in the system is counted separately, whether or not a legal link exists between two or more such participants.

Initiation of a payment transaction

The submission of a payment order (⁸) by a payment service user.

Instant payment

Instant payments are electronic retail payments that are processed in real time, 24 hours a day, 365 days a year, where the funds are made available immediately for use by the recipient.

Institutions offering payment services to non-MFIs

Comprises all PSPs as defined in this annex and which offer payment services to non-MFIs.

Interchange fee

‘Interchange fee’ means ‘interchange fee’ as defined in Article 2(10) of Regulation (EU) 2015/751.

Issuance of a payment order by the fraudster

‘Issuance of a payment order by the fraudster’ means ‘issuance of a payment order by the fraudster’ as defined in Guideline 1.6. d. of the EBA Guidelines on reporting requirements for fraud data under Article 96(6) PSD2 (EBA/GL/2018/05).

Large-value payment system (LVPS)

‘Large-value payment system’ means ‘large-value payment system’ as defined in Article 2(18) of Regulation (EU) No 260/2012 of the European Parliament and of the Council.

Losses due to fraud per liability bearer

‘Losses due to fraud per liability bearer’ means ‘losses due to fraud per liability bearer’ as defined in Guideline 1.6. b. of the EBA Guidelines on reporting requirements for fraud data under Article 96(6) PSD2 (EBA/GL/2018/05).

Lost or stolen card

A fraud type that occurs with the use of a lost or stolen card-based payment instrument (debit, delayed debit or credit card) without the actual, implied, or apparent authority of the cardholder.

Lost or stolen e-money card

A fraud type that occurs with the use of a lost or stolen e-money card without the actual, implied, or apparent authority of the cardholder.

Low value

Payment transactions for which the exception in Article 16 of the Commission Delegated Regulation (EU) 2018/389 applies.

Manipulation of the payer

‘Manipulation of the payer’ means ‘manipulation of the payer’ as defined in Guideline 1.1. b. of the EBA Guidelines on reporting requirements for fraud data under Article 96(6) of Directive (EU) 2015/2366 (EBA/GL/2018/05).

Merchant

An entity that is authorised to receive funds in exchange for the delivery of goods and/or services and has established an agreement with a PSP, for accepting these funds.

Merchant category code (MCC)

A four-digit number (listed in ISO 18245) for retail financial services. MCC is used to classify the business by the type of goods or services it provides.

Merchant initiated transaction (MIT)

‘Merchant initiated transaction’ means ‘Merchant initiated transaction’ as defined in Annex II, Part C, footnote 4 of the EBA Guidelines amending the EBA Guidelines on reporting requirements for fraud data under Article 96(6) of Directive (EU) 2015/2366 (EBA/GL/2020/01).