(27)With a view to protecting consumers, there is a need for suitable and effective complaint and redress procedures in the Member States with a view to settling potential disputes between suppliers and consumers, by using, where appropriate, existing procedures.
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New version applies from 25/12/2007 — introduced by Directive 2007/64/EC.
41 provisions change.
Later versions: 13/01/2018.
Recital 27 changes in this version: compare with the current text.