(28)Member States should encourage public or private bodies established with a view to settling disputes out of court to cooperate in resolving cross-border disputes. Such cooperation could in particular entail allowing consumers to submit to extra-judicial bodies in the Member State of their residence complaints concerning suppliers established in other Member States. The establishment of FIN-NET offers increased assistance to consumers when using cross-border services.
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New version applies from 25/12/2007 — introduced by Directive 2007/64/EC.
41 provisions change.
Later versions: 13/01/2018.
Recital 28 changes in this version: compare with the current text.