1. Member States shall take appropriate measures to promote and facilitate an efficient use of energy by small energy customers, including domestic customers. These measures may be part of a national strategy.
2. For the purposes of paragraph 1, these measures shall include one or more of the elements listed under point (a) or (b):
a range of instruments and policies to promote behavioural change which may include:(i)fiscal incentives;(ii)access to finance, grants or subsidies;(iii)information provision;(iv)exemplary projects;(v)workplace activities;
fiscal incentives;
access to finance, grants or subsidies;
information provision;
exemplary projects;
workplace activities;
ways and means to engage consumers and consumer organisations during the possible roll-out of smart meters through communication of:(i)cost-effective and easy-to-achieve changes in energy use;(ii)information on energy efficiency measures.
cost-effective and easy-to-achieve changes in energy use;
information on energy efficiency measures.