(13)Where a travel service included in a package is cancelled or not performed and advance payments have been made to the respective service provider, organisers should be entitled to receive a refund of the payments made from the travel service provider within seven days. The purpose of that right to a refund is to enable organisers to comply with their obligation to refund travellers within 14 days in cases where the package travel contract as a whole is also terminated. Where a travel service provider cancels or fails to provide a service included in a package but the package travel contract continues to exist, the right to a refund within seven days serves to enable organisers to make alternative arrangements.