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Preamble
Recitals 31
Chapter I - SUBJECT-MATTER, SCOPE AND DEFINITIONS (Article 1-3) 3
Chapter II - ADMINISTRATIVE PROCEDURES AND CONTROL MECHANISM (Article 12(1)(a) and Article 14(1)(c) of Directive 2009/65/EC) (Article 4-16) 14
Chapter III - CONFLICT OF INTERESTS (Article 12(1)(b) and Article 14(1)(d) and (2)(c) of Directive 2009/65/EC) (Article 17-21) 5
Chapter IV - RULES OF CONDUCT (Article 14(1)(a), (b) and (2)(a), (b) of Directive 2009/65/EC) (Article 22-29) 8
Chapter V - PARTICULARS OF THE STANDARD AGREEMENT BETWEEN A DEPOSITARY AND A MANAGEMENT COMPANY (Article 23(5) and Article 33(5) of Directive 2009/65/EC) (Article 30-37) 8
Chapter VI - RISK MANAGEMENT (Article 51(1) of Directive 2009/65/EC) (Article 38-45) 8
Chapter VII - FINAL PROVISIONS (Article 46-48) 3
Amending acts 1
- Commission Delegated Directive (EU) 2021/1270from 01/08/2022

Article 37 - Service level agreement

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Article 37

Service level agreement

Member States shall allow parties to the agreement to either include details of means and procedures referred to in Article 30(c) and (d) in the agreement referred to in either Article 23(5) or Article 33(5) of Directive 2009/65/EC or in a separate written agreement.

Official text · consolidated version 01/08/2022 (in force) Open full page ↗