(32)The impact of the provisions on metering and billing in Directives 2006/32/EC, 2009/72/EC and 2009/73/EC on energy saving has been limited. In many parts of the Union, these provisions have not led to customers receiving up-to-date information about their energy consumption, or billing based on actual consumption at a frequency which studies show is needed to enable customers to regulate their energy use. In the sectors of space heating and hot water in multi-apartment buildings the insufficient clarity of these provisions has also led to numerous complaints from citizens.
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New version applies from 01/07/2013.
108 provisions change.
Later versions: 09/07/2018, 24/12/2018, 12/06/2019, 01/01/2020, 26/10/2020, 01/01/2021, 04/05/2023.
Recital 32 changes in this version: compare with the current text.