(8)Consumer rights and obligations of traders towards consumers related to sales and service contracts also concern situations where consumers invoke their rights relating to the legal guarantee, in accordance with Directive (EU) 2019/771 of the European Parliament and of the Council 13 . Disputes can also arise regarding the contractual phase in relation to, inter alia, unfair terms, as provided for in Council Directive 93/13/EEC 14 , the right to switch providers of data processing services laid down in Regulation (EU) 2023/2854 of the European Parliament and of the Council 15 , passenger and travellers’ rights provided for in Directive (EU) 2015/2302 or general consumer rights provided for in Directive 2011/83/EU.
Recital 8
- 13 Directive (EU) 2019/771 of the European Parliament and of the Council of 20 May 2019 on certain aspects concerning contracts for the sale of goods, amending Regulation (EU) 2017/2394 and Directive 2009/22/EC, and repealing Directive 1999/44/EC ( OJ L 136, 22.5.2019, p. 28 , ELI: http://data.europa.eu/eli/dir/2019/771/oj ). ↩
- 15 Regulation (EU) 2023/2854 of the European Parliament and of the Council of 13 December 2023 on harmonised rules on fair access to and use of data and amending Regulation (EU) 2017/2394 and Directive (EU) 2020/1828 (Data Act) ( OJ L, 2023/2854, 22.12.2023, ELI: http://data.europa.eu/eli/reg/2023/2854/oj ). ↩
- 14 Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts ( OJ L 95, 21.4.1993, p. 29 , ELI: http://data.europa.eu/eli/dir/1993/13/oj ). ↩