(10)External reviewers should assess whether third-party service providers have the capacity to perform assessment activities reliably and professionally. In that regard, external reviewers should consider whether the expertise and availability of the third-party service provider are appropriate to the outsourced activities. For that purpose, external reviewers should take into account key elements relating to the third-party service provider and the outsourcing arrangement, such as its business model, the qualifications of its staff, the control framework, the use of automation and technology in the outsourced assessment activities, and its regulatory compliance.